Habit Tracker: Life Matrix — Support

Habit Tracker: Life Matrix — Support

Welcome to the official support page for Habit Tracker: Life Matrix.

Habit Tracker: Life Matrix helps you build consistent habits, track your daily progress, and visualize your personal growth through a simple habit matrix.

Need Help?

If you have a question, found a bug, or need assistance with the App or a subscription, contact us:

Email: Khanapps07@gmail.com

For technical issues, please include:

  • Description of the problem

  • Steps that caused the problem

  • iPhone model

  • iOS version

  • App version

  • Screenshot or screen recording, if helpful

For subscription-related issues, please include your Apple purchase information or Apple Order ID when appropriate. Do not send your Apple Account password or payment details.

Subscriptions

Habit Tracker: Life Matrix offers optional auto-renewable subscriptions that provide access to premium features.

Monthly Subscription

The monthly subscription provides access to the premium features included with the subscription and automatically renews each month unless cancelled.

Yearly Subscription

The yearly subscription provides access to the premium features included with the subscription and automatically renews each year unless cancelled.

The exact subscription price shown to you may vary depending on your country or region and is displayed in the App before purchase.

Subscriptions are billed through your Apple Account.

How do I cancel my subscription?

You can manage or cancel your subscription through your Apple Account subscription settings:

iPhone:

Settings → Your Name → Subscriptions → Habit Tracker: Life Matrix

Cancellation does not normally provide a refund for the current subscription period. Refund requests are handled by Apple according to Apple's applicable policies.

How do I restore my subscription?

If you have previously purchased a subscription and it is not being recognized, use the Restore Purchases option in the App.

Make sure you are signed in to the Apple Account that was used to make the original purchase.

Apple requires apps offering restorable In-App Purchases, including auto-renewable subscriptions, to provide a restoration mechanism.

If restoration does not work, contact us at Khanapps07@gmail.com.

Common Questions

My habits are missing. What should I do?

Habit Tracker: Life Matrix stores your habit information locally on your device.

Make sure you are using the same device and have not deleted the App or cleared its local data.

If the App was deleted or its local data was removed, locally stored habit information may not be recoverable.

Is my habit data uploaded to the cloud?

No.

Habit Tracker: Life Matrix does not use Firebase Authentication, Firestore, or Firebase Cloud Storage.

Your habit information is stored locally on your device.

Does the App collect analytics?

Yes.

The App uses Google Analytics for Firebase (Firebase Analytics) to understand general App usage and improve the App.

Analytics may collect information such as app interactions, sessions, device information, operating system information, app version, and analytics identifiers.

We do not intentionally send the content of your individual habits or notes to Firebase Analytics.

Does the App contain advertisements?

No.

Habit Tracker: Life Matrix does not currently use AdMob or advertising SDKs.

How can I report a bug?

Email Khanapps07@gmail.com with a description of the problem.

Including your device model, iOS version, App version, and a screenshot can help us diagnose the issue.

How can I suggest a feature?

Send your suggestion to Khanapps07@gmail.com with a short explanation of how the feature would improve your habit-tracking experience.

Privacy

For information about how Habit Tracker: Life Matrix handles information, please see our Privacy Policy.

Privacy Policy: [Add your Privacy Policy URL here]

Terms of Use

Because the App offers auto-renewable subscriptions, users should also have access to your Terms of Use.

Terms of Use: [Add your Terms of Use URL here]

Contact

Habit Tracker: Life Matrix
Developer: Rahul Khan
Support Email: Khanapps07@gmail.com

We aim to review support requests and respond as soon as reasonably possible.

Last Updated: August 27, 2026

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